Bill. Reference : #***

I am very disappointed with MTN. The day before I have phone MTN to enquiry about my MTN bill, there was an additional R209 added on my bill(as shown on the MY MTN app), the new contract that I took last month also has an additional R100 added to its bill as well? However the service champion that I spoke to said that she was unable to assist as the bill is not yet out. I sent an email yesterday morning for somebody else to assist me as I do not understand how my bill is available on the MY MTN app and not on MTN system. I still did not receive feedback. I have been supporting MTN for years but this is unacceptable and the very first time I have had complications with my bill.