SS
Samuel S
1 reviews | Active since Jul 2015
04 Jul 2015, 16:21
bill payed but service still suspended
dear<br> to whom it may concern<br> <br> can you please attend to my problem as i have pay my bill on my phone but my phone is still suspended i can be contacted on this number ***
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MTN South Africa's replyOfficial
06 Jul 2015, 14:54Hello fusisekoto,
We are sorry for any inconvenience caused.
We have now perused your account and see that you made a payment of R540.00 (short payment) for your invoices from February up until May 2015.
The account will remain barred as your invoice dated the 13th of June 2015 is 30 days over due. The arrears amount still needed to be paid is R163.80 and then we will be able to reactivate the line.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are sorry for any inconvenience caused.
We have now perused your account and see that you made a payment of R540.00 (short payment) for your invoices from February up until May 2015.
The account will remain barred as your invoice dated the 13th of June 2015 is 30 days over due. The arrears amount still needed to be paid is R163.80 and then we will be able to reactivate the line.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply06 Jul 2015, 14:54
Official
Hello fusisekoto,
We are sorry for any inconvenience caused.
We have now perused your account and see that you made a payment of R540.00 (short payment) for your invoices from February up until May 2015.
The account will remain barred as your invoice dated the 13th of June 2015 is 30 days over due. The arrears amount still needed to be paid is R163.80 and then we will be able to reactivate the line.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are sorry for any inconvenience caused.
We have now perused your account and see that you made a payment of R540.00 (short payment) for your invoices from February up until May 2015.
The account will remain barred as your invoice dated the 13th of June 2015 is 30 days over due. The arrears amount still needed to be paid is R163.80 and then we will be able to reactivate the line.
Regards
Tim
MTN Complaints Management Team: REQ:***