1 reviews | Active since Oct 2014
BILL Overcharged, AGAIN, no explanation,no help!
My MTN Account details : A*** ,After receiving my bill of R568 for last two month, i was advised by MTN store guys it was due to content charges, and no further assistance could be given. <br> <br> This month, i have monitored it for every day to see if I have been subscribed to any contents and I made sure I was not subscribed to any contents- but this month also the charged me with more amount R434 , normally every month it should be R259. <br> <br> I am paying for a service which MTN don't give me. <br> Looks like this is what the world end up to not giving a dam about your job or the people who pay for a contract.<br> I was trying to call the customer care guys couple of times and had no Positive response.....<br> <br> I was incorrectly billed again!!!!!! What is wrong with your systems that this keeps happening??!!! Please fix this now!<br> I want my things to be fixed immediately.<br> Regards<br> Sri<br>
Thank you for taking time to raise your concerns with MTN.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway.
Thank you for taking time to raise your concerns with MTN.
Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an \enabler\" to the WASP's by making the network platform available and providing a payment gateway.