BILL FOR R5129.07

Good day,<br> <br> I have called your call centre and the Mt Edgecombe branch and I have had no joy. I was promised someone will contact me regarding my account which has shocked me. how does one get charged R5129.07? when my account normally comes to R500.00 a month. your useless call centre tells me it was for data? what the hell was I downloading for that amount? not even a business person utilises that amount of data? i want this investigated as i do believe someone is *****ing from us. this is ***** and i am prepared to take it to the highest level. this month my airtime and sms was not sent i cannot view my balances. i always buy my data from FNB and always get double if you purchase. what happened to that? why was that not reflected? something is not right with my account and i want this investigated or else will be going to the ombudsman. please get your staff trained as well. you cant have people work there who cannot answer the phones and also who doesn't know what they are talking about! you cannot ***** from innocent consumers and this has left a bitter taste in my mouth and will be cancelling my account. And moving over to cell c.<br> <br> please call me on ***.<br> <br>