1 reviews | Active since Jan 2012
BIGGEST Mistake Ive made to move to MTN
I made one of of the BIGGEST mistake to port to MTN.
Every since I have been with MTN its been one complaint after the other.
Moved my prepaid to contract with only 10/10GB of data and ever since then its been a roller-coaster down the drain. About 2 weeks ago my sim-card stopped working(data only) and after several attempt to contact MTN(useless call center I must say) there was no answer on why my mobile data wasn't working.
Contacted Twitter and they seem to pick up the issue and "loaded some SMC" which resolved the problem.
Last issue is that I cant seem to "buy minutes" on the APP is says something went wrong.
Contact MTN call center this morning(19/08/2021) to be told my sim-card is not active and I was also told my sim-card is pre-paid. To my shock when Im transferred to "contract" the lady agent just muted me and pretended not to hear me.
That's it, I need to get out of MTN and get me another service provider as soon as possible
