1 reviews | Active since Sept 2012
Biggest ******
There has been a ***** case on my account last year after many phone calls and emails and reviews on hello peter it toke them 4 months to resolve the issue and pay back my money then i needed a new contract after they wrongfully canceld mine with the fruad one’s it takes a month to approve because of the red tape on my name i still havent got the devices from november last year because there never is stock (hopefully this week). After all that and me having no contact with mtn at this point because i am waiting for the devices there has just gone off a debiet order of over R 40000 please can someone tell my how is that even possible and what must i do to fix it because someone or more than one someone is not doing there job that they are getting paid for and then some people working for mtn is ******* thats the week only thing i can think about. O yey i have tried to stop this but the opporator at 808 said there is nothing on my name and there is other custumera waiting i am wasting time
Dear Valued Customer,
We acknowledge the receipts of your complaint and apologise for the inconvenience experienced.
Kindly be advised that the query have been logged to our billing department for charges to be reversed once resolved credit will be adjusted.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipts of your complaint and apologise for the inconvenience experienced.
Kindly be advised that the query have been logged to our billing department for charges to be reversed once resolved credit will be adjusted.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
