SF
Sean F

1 reviews | Active since Mar 2009

03 Dec 2015, 16:59

Biggest Circus in Town - Total Incompetence

Sent through all upgrade documentation on Monday. I have not had any feedback. today I have made at least 6 separate calls to a number of departments, each time being transferred to a difference department / number. <br> I still have no response as to whether all is in order with the upgrade and when the device will be delivered. I spoke to Calvin Madondo earlier today who promised me a call back during the course of the day with feedback. Still waiting. I still have no answers after being shifted from pillar to post. Nice way to treat a customer that has been on MTN since 1997. Pathetic

0
Replies (1)
MTN South Africa
MTN South Africa's reply11 Dec 2015, 13:18
Official
Hello seanf,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

The request has been sent to Calvin to contact and assist you with feedback.

Kind Regards,

Alice van der Merwe

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