Big *******

I took mtn deal contract of R199 for tablet which come with 8gig data. And I also have R345 80gig data contract which makes my monthly contract R544. JANUARY mtn bill me R1047. I called Mtn customer care to ask what happen the consultant was so rude and telling me I missed the payment and they know people dont pay in December, and i told her no i never missed any payment ,she drop my call. I reverse debt order. I then go to Mtn store in Centurion Mall. The consultant told me he cnt see from his system as I am owning, he suggest that I pay my normal amount , ofwhich I paid it immediately. After he processed the payment, he told me my R199 contract has credit/usage of R1500 more to use for calls . I asked him who approved that because this R199 was mtn deal package and I never need such credit. He said someone changed your usage from R0 to R1500 . He further change it to R94 cz it was showing the number has already used R94 out of R1500 he couldn't change it to R0. I send Mtn complaints department email asking them to investigate who change my usage and who approved that credit without my approval as this is against national credit act. Mtn complaints department email me back say usage was changed in my device both R1500 and R94 . I am shock and disbelief that something that was done on mtn computer by consultant infront of me mtn is saying it was change in my device . The R94 usage was change in mtn store Centurion but today it was change by me. I ma disappointed to mtn such big company 😔 I have been loyal customer of mtn since 2006 but I will leave them for good n I will leave with my family.