KM
Karabo M

1 reviews | Active since Mar 2022

01 Mar 2022, 15:50

BIG ********** activities within MTN offices

I am so deeply disappointed and hurt after someone **********ly managed to open multiple MTN accounts in my name. There is definitely a BIG ***** going on within the MTN offices and I wonder if management is "really" and " really" blinded to this. So so disappointing.!!Last month a ********** debit order of R2970 was deducted from my FNB account and I reversed it and immediately reported it to MTN and attached an affidavit. The MTN agent acknowledged my email and sent me a reference number. This month a ridiculous debit order of R58 900 was deducted, an amount more than my two months salary. I used to think MTN is a very trusted big organisation but yho!!, their credit check processes when opening accounts must be so so poor that our personal documentations are definitely unsafe with them, they even managed to authorize a debit order again even after I've reported it. The most sickening part is that when I called FNB today, the consultant confirmed that I'm not the first person to be victimized by MTN as of today. I'm even thinking of closing my FNB account and just take my burdens and move to another bank. I'm traumatized right now.

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