BIG BUSINESS ARROGANCE

The BIG BUSINESS ARROGANCE is evident with this multinational company when a simple request of transferring your cell phone number from legacy system to new system which offers better packages seems like the same excuses being used to Fixing Eskom problem. Despite numerous emails, telephone promises etc some genius at MTN did not think to include a simple process to run batches of numbers that can be automatically or manually captured and submitted for weekly runs to convert all clients from Legacy system to the new system. What they in fact do with this delay is to prejudice longstanding loyal customers to appease and attract new ones. Because of their size, they simple DO NOT CARE when you complain period,