BEYOND FURIOUS

I have had a contract with MTN for almost 17 years. The account has always been paid via debit order and there has never been a problem. However, since the takeover by MTN of Nashua Mobile customers, the debit order has for some reason not been processed, and MTN has cut my phone off for the FIFTH time today. <br> <br> Phoning the call centre means nothing, as they just reactivate the account momentarily, only to switch it back off, each time promising the debit order will now be rectified. How the heck am I meant to run a business like this? Would MTN accept any responsibility for income lost through them cutting off my phone? It is absolutely infuriating and ridiculous. <br> <br> The local branch of MTN is very helpful but have had as much luck as I have with the call centre - it's absolutely crazy that a branch has to go through the same process to help a customer!!! Disgusting customer service and uncaring attitude, MTN.