Beyond Frustrated and upset with mtn

On the 22nd of Feb 2023 i app**** for a contract with mtn. They called me back very quick and helped me to finalize everything and i got approved. They told me that i havr to wait for the courier company to call me with the delivery arrangements which will take place within 3 to 10 business days. I was happy with that. About 2 weeks later i got a sms from mtn saying that there is no stock on my device I app**** for they will keep in touch. I called the mtn customer care nr and after a couple of transfers the lady told me that there is no stock and i have to call my nearest mtn store and ask if they have stock so they can assist me from there. I did do that and they told me they dont have stock and dont know when there will be coming in, it can take a week, a month ect if i want it i must wait for it. She said i must call mtn yet again and ask them to assist me further. Again i called them and enquired if there is no stock my device i qpp**** for can i change the device with one thats in stock. The lady who helped me completely deleted my approved application to see what device i can get and proceed to apply for another one. This resulted in my score to drop so the system said conditionally approved She told me that she will call me back in 24 hours to see if the status changed. Never got that call. Eventually i called to get feedback and i spoke to several different people and they said its approved i need to wait now for my delivery. Cpuplenof days later I received an email saying my application got declined after an approved status. I got signed up through another company by mtn and i need to call them aswell. I called 10 different nrs and nobody could help me and they told me to again call mtn. They told me to ignore the email my application is approved. On my first approved application that got canceld by mtn i was signed up through mondo. Someone called me from them saying that they messed up canceling that application, they must-have put me theough to them and they wouldve helped me change the device. On Monday the lady from mtn called me saying that the new application still says conditionally approved and i can only get a sim deal and after maybe 3 months u can apply for a device. Fed up and frustrated at this point i told her fine lets just get it done. She ran through everything with me and that was approved. She told me she had to start over as her system is lagging and she had to start over. We ran through everything again and she told me that its stuck and now my whole profile is locked and she will get her manager to help me she will call me back. Since then not a word from them. Im really upset about everything, fisrt time to take out a contract thinking i will do it through mtn which i kind of regret now completely