Beyond faulty phone

I am contracted to MTN (not proudly), I have taken my phone in for repairs three times now in the past 3months or so now. I am not getting any updates on the repair of the phone, I have had to buy another phone to use in the meantime seeing that I am never going to get my phone back anytime soon and am also seeking legal advise on the matter as MTN does not care to give users updates on the repairing - not sure if I am to call it repairing as they seem to be selling s**** devices or their techs are hella unqualified. for the last 3months or so I have been paying for a poor service and a phone I do not have at all. This is very frustrating and aggravating, I do not wish the agony and anger I have right now to anyone, God forbid it.<br> I will however encourage everyone to not subscribe to MTN and to also spread the word. @MTN Give me my phone back in good condition or give me a phone that actually works nxa.