1 reviews | Active since Jul 2016
Beyond bad service
<p>After I made 2 calls to MTN head office requesting my monthly statements, I still have not received it. What is the problem with MTN and when I told the consultant to phone me when she finds out what the problem seems to be, she told me that they can't phone out! What a joke, a cellphone company really!!! Here are my reference number: ********** 38 & ********** 80.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that we have emailed you the link to access the billing documents dated 2016-12-07 to 2017-02-07.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that we have emailed you the link to access the billing documents dated 2016-12-07 to 2017-02-07.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Sorry to dissapoint you MTN but I still have an issue, I received your mails to view my statements but I dont get a mail from your office with the Pin to view the statement and once again no one at your head office can assist!!
Sorry to dissapoint you MTN but I still have an issue, I received your mails to view my statements but I dont get a mail from your office with the Pin to view the statement and once again no one at your head office can assist!!