KM
Keith M

1 reviews | Active since Mar 2009

04 Dec 2018, 13:24

Beware of prices changing when doing upgrades.

I saw a laptop on "special" at R 199 for 24 months with modem included. A good deal. When I clicked for more details I noticed the 24 months had changed to 36 months in the small print. Not a good deal any more. This is false advertising and an attempt to mislead customers into believing one thing and agreeing to another. tantamount to theft in my opinion. After over 20 years with MTN I will be migrating all my numbers to another provider as soon as the contracts are due for renewal. Not to Cell C who are even worse.

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Replies (1)
MTN South Africa
MTN South Africa's reply05 Dec 2018, 15:24
Official
Good day Keith
Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. Please note our contract laptop offerings are based on a 36 month contract.

Warm regards,Mazwi ZumaComplaints Analyst