BEWARE OF MTN!! THEIR EMPLOYEES HACK YOUR NUMBER!!

On the 31 May 2021, an MTN employee based at MTN Key West named Lebogang Lebepe conducted a ********** sim swap without my knowledge, consent and without me present.

As a result of this, the suspect who hacked my number also tried to access my internet banking which blocked my access and put my entire bank account at risk.

I want a full investigation and Feedback on this matter regarding Lebogang Lebepe.

Further to this ******** act, after 9 calls to MTN and a visit to the MTN store in Sandton City, NO-ONE was able to assist me and I was offline for 3.5 DAYS!!!

I was further cut off again on Tuesday 22nd June for 1.5 days with NO-ONE at the MTN call centre or MTN Sandton City who was able to assist me or even give me a reason as to WHY they cut me off again.

In summary, I feel COMPLETELY UNSAFE with MTN at this present moment as it seems that someone internally is compromising my number hence I would like to cancel my MTN contract with IMMEDIATE EFFECT with NO cancellation fees whatsoever. I have made the decision to move over to Vodacom, a much safer network.