JO
Jack O

1 reviews | Active since Jul 2022

07 Jul 2022, 11:06

Beware of cell phne contract *****.

On sending an email requesting a yearly usage statement for tax purpose from MTN we have been subjected to ***** on not one but 2 contracted phones, Yes very strange, can only be internal.

Initially they called me to inform me of the attempted ***** and I was told to call 135 this morning and ask for the ***** department, well, after 4 attempts I realized that the menu voice recording never mentioned anything about what number I should press for the ***** department but that is the number for any ***** matters?

As for the MTN Service Champions that you end up speaking to if you press zero, there are a few very helpful guy who will go to any lengths to sort the problem out for you, but there also a number of females who have no idea what they are there for other than sit on their back sides and do anything to get rid of you because they have no idea of how to help you.

Wake Up MTN.

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