BP
Brendon P
1 reviews | Active since May 2013
12 Apr 2015, 19:45
BEWARE MTN CUSTOMER MTN IS OUT TO RIP YOU OFF
THIS IS NOW THE 3RD MONTH IN A ROW WHERE MTN HAS BEEN OVERCHARGING ME AND RIPPING ME OF MY DATA.I LOOGED A COMPLAIN AND NOTHING HAS BEEN DONE ABOUT IS AND THE RESPONSE I GET IS THAT ITS CORRECT.I CALLED IN AND SPOKE TO A GUY AND HE CHECKED ON TO DIFFERENT COMPUTERS AND HE GOT 2 DIFFERENT BALANCES.HOW IS THIS POSSIBLE AND SAID HE WILL HAVE TO INVESTIGATE AND GET BACK TO ME WHICH HE NEVER DID.I SPOKE TO RASHANI AND NO FEEDBACK ON THIS.BEWARE MTN CUSTOMERS CHECK YOUR STATEMENT MTN IS OUT TO ***** MONEY FROM YOU
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MTN South Africa's replyOfficial
29 Apr 2015, 13:03Hello rohron,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records credits were passed on your MTN account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records credits were passed on your MTN account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
MTN South Africa's reply29 Apr 2015, 13:03
Official
Hello rohron,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records credits were passed on your MTN account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records credits were passed on your MTN account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***