JS
Jacobus S
1 reviews | Active since Oct 2012
07 Aug 2015, 21:12
Beware: Mtn contracts can be changed at will!
My contract with Mtn is for a package at R209-00 per month X 24. After six months the amount was suddenly increased without notifying me. After numerous efforts to find out what the reason was, I was simply told that the fine print in the contract allows for Mtn to increase the contractual amounts at will!<br> This means that the original offer of a package and the subsequent relevant contractual agreement is not worth the paper it was written on!<br> It further implies that monthly amounts can be increased by any margin without the client having any say in the matter, yet still legally responsible for paying moneys not stipulated in the contract.
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
02 May 2023, 21:58Hello Job 12,
Thank you for your post.
We apologize for any inconvenience incurred.
Please be advised that all MTN contracts subscription fee has increased from June month. The terms and conditions that you have signed di stipulate that:
1.22 \Monthly Service Charge\" means subscription fees charged monthly in advance by MTN for Your access to and use of the Network Services and the monthly charges applicable to the Value Added Services used by You
Thank you for your post.
We apologize for any inconvenience incurred.
Please be advised that all MTN contracts subscription fee has increased from June month. The terms and conditions that you have signed di stipulate that:
1.22 \Monthly Service Charge\" means subscription fees charged monthly in advance by MTN for Your access to and use of the Network Services and the monthly charges applicable to the Value Added Services used by You
MTN South Africa's reply02 May 2023, 21:58
Official
Hello Job 12,
Thank you for your post.
We apologize for any inconvenience incurred.
Please be advised that all MTN contracts subscription fee has increased from June month. The terms and conditions that you have signed di stipulate that:
1.22 \Monthly Service Charge\" means subscription fees charged monthly in advance by MTN for Your access to and use of the Network Services and the monthly charges applicable to the Value Added Services used by You
Thank you for your post.
We apologize for any inconvenience incurred.
Please be advised that all MTN contracts subscription fee has increased from June month. The terms and conditions that you have signed di stipulate that:
1.22 \Monthly Service Charge\" means subscription fees charged monthly in advance by MTN for Your access to and use of the Network Services and the monthly charges applicable to the Value Added Services used by You
