HJ
HEIDI J

1 reviews | Active since Jul 2016

28 Jul 2016, 14:22

BETAAL MAAR JUL OORHANDIG MY!!!

<p>ONS HET ONS REKENING DIE 06/07/2016 BETAAL R1604.30</p> <p>22 DAE LATER EN ONS IS OORHANDIG OMDAT ONS NIE BETAAL HET NIE. BEL DIE CALL CENTRE NOU</p> <p>MOET ONS 24-48UUR WAG SODAT HULLE DIE LEGAL MENSE IN HANDE KAN KRY OM TE SE ONS HET BETAAL.. HOE KAN JULLE NIE SIEN DAT ONS ****ANT IN JULLE REKENING INBETAAL HET NIE?? DIS DIE SWAKSTE DIENS OOIT.. HIER IS DIE REF NO: ********** 587 VIR DIE OPROEP. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply29 Jul 2016, 09:25
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly note that as per our telephone conversation, the matter has been referred to the management team of the Legal division for urgent attention. Please note that they will investigate and revert to you with feedback and a way forward.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ: **********