Best service i experienced since i joined MTN 5 years ago

Sizakele Mchunu and Tshego from the retention department attended to my cancellation query finally. These two agents were very professional and helpful. Great service thats worth applauding, thank you.

Tip for MTN: Consider using these two to teach some of your call center agents and instore agents customer care and courtesy.

Its a pity my mind is made up and i am leaving MTN because not all agents at MTN are as professional as the agents in the retention department.