1 reviews | Active since Jul 2016

17 Aug 2017, 10:28

Best customer service in ages!

I recently moved to MTN and needed my number ported. I went prematurely but my application and delays were handled with such grace and I really felt so looked after and informed. The consultant I was dealing with kept me up to date all the time and did everything she could to make the transition happen quickly and for my new contract to be sorted out with as little delay as possible. What a pleasant experience. Thank you for showing me that good customer service does still exist!

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Replies (1)
MTN South Africa
MTN South Africa's reply17 Aug 2017, 11:04
Official

Good day,

Thank you so very much for your post, complimenting our efforts. We express our sincere appreciation for the time that you took to let us know this

It helps when we know that we have truly made a difference to those we serve each and every day.

Regards,

Ishie