mG
marcus G
1 reviews | Active since Apr 2014
23 Jul 2015, 14:30
benefits given yet taken away.
Yet again another report about mtn. So on the 21st of each month i get my airtime and my sms' . however this month MTN gave me these benefits but 2 days later took it away. I tried calling the Call Centre to get an explaination as to why this has happend but unfortunately there was no answer from them. <br> <br> I am fed up of this and i will like a senior representative from MTN to give me a call on *** alternatively email me at [Email Removed]
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
31 Jul 2015, 14:37Hello marcus20,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
The matter has been escalated to the relevant team for their urgent attention.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
The matter has been escalated to the relevant team for their urgent attention.
Regards
Mary
REQ:***
MTN South Africa's reply31 Jul 2015, 14:37
Official
Hello marcus20,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
The matter has been escalated to the relevant team for their urgent attention.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
The matter has been escalated to the relevant team for their urgent attention.
Regards
Mary
REQ:***
