mG
marcus G

1 reviews | Active since Apr 2014

23 Jul 2015, 14:30

benefits given yet taken away.

Yet again another report about mtn. So on the 21st of each month i get my airtime and my sms' . however this month MTN gave me these benefits but 2 days later took it away. I tried calling the Call Centre to get an explaination as to why this has happend but unfortunately there was no answer from them. <br> <br> I am fed up of this and i will like a senior representative from MTN to give me a call on *** alternatively email me at [Email Removed]

0
Replies (1)
MTN South Africa
MTN South Africa's reply31 Jul 2015, 14:37
Official
Hello marcus20,

Thank you for taking the time to raise your concerns with MTN.

Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.

The matter has been escalated to the relevant team for their urgent attention.

Regards
Mary
REQ:***