BEING SHOVED AROUND FROM PILLAR TO POST

Hi<br> <br> I have been trying for more than a month to get my itemized call listings to be sent to me.<br> <br> My reference numbers are:<br> Ref#: ***<br> Ref#: ***<br> MTN REQ:*** [#***]<br> <br> No-one at MTN can give me a straight answer on how to obtain the itemized call listings. Depending on which day it is and who I speak to, the story keeps changing. I have even completed and signed an affidavit sent to me by MTN on 18 March 2015. And still I wait almost ONE MONTH LATER!!<br> <br> MTN should be embarrassed. It was quicker to get a Police Clearance Certificate from the SAPS (less than a month). And we say government is ***********??? Look no further than MTN. You may be part of an oligopoly but you can only abuse your customers for so long.<br> <br> I am waiting for two people to actually tell me the same story regarding what forms to complete, how long it will take, etc. Can you guys please convene amongst yourselves and come up with one version? <br> <br> I am so tired of being patient and courteous. I can't even get through to the complaints line to yell at someone without holding for minutes on end.<br> <br> Please address this now!!!