AL
Ana L
1 reviews | Active since Mar 2009
08 Sept 2015, 11:39
Being **********
After feeling that our data is getting depleted at an extremely fast rate I requested itemised billing from Thembi who attends to social media complaints/enquiries who promised to get that emailed to me the next day.This was last week Tuesday the 01st of Sept. It is now the 8th and I haven`t received anything! Felling peeved off!
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Replies (1)
MTN South Africa's replyOfficial
17 Sept 2015, 08:09Hello Ana Luis,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the Itemised billing for the invoice dated 2015-06-13 to 2015-09-13 have been resent.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the Itemised billing for the invoice dated 2015-06-13 to 2015-09-13 have been resent.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply17 Sept 2015, 08:09
Official
Hello Ana Luis,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the Itemised billing for the invoice dated 2015-06-13 to 2015-09-13 have been resent.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the Itemised billing for the invoice dated 2015-06-13 to 2015-09-13 have been resent.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,