NK
Nhlanhla K

1 reviews | Active since Dec 2009

17 Feb 2015, 17:45

Being forced to pay the account that was closed

I had an account with MTN for over 10 years, on the last upgrade I had a financial problem towards the end. Eventually I paid and closed the account in 2009. In 2010 I got a call from MBD that I owe MTN the money the has not been paid. I went to Soweto MTN branch and they checked and Identified as the payment required from new onwer of the number. I was cleared and I stopped getting calls from MBD. This kept going over again at the rate of 10 months intervals. This has started again and MBD are forcing me to pay they tell I owe MTN and I must pay. <br> MTN can not tell what do I owe them. the cancellation happened in 2009/2010. All the term of the contracts were honoured.<br> So what do I do to come out of this.<br> <br> MTN and MBD know how harass people.

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Replies (1)
MTN South Africa
MTN South Africa's reply27 Feb 2015, 09:39
Official
Hello nikitak10,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that this has been esclated to our legal department for investigation, you will be provided with feedback.

Thank you
Wenzile Masina
REQ:***