AC
ANTHONY C
1 reviews | Active since Mar 2015
29 Mar 2015, 11:02
BEING CONED
WAS GIVEN 600R FREE AIRTIME HAD 70 R OF MY AIRTIME. WHEN MAKING PHONE CALLS FREE THEY TOOK ALL M70R HAD TO GET ANOTHER TOP UP AS I WAS BLOCKED. BEAUTIFUL SERVICE. CANT TALK TO ANYBODY AT MTN NO PHONE NUMBER. CUSTOMER SERVICE IS ******* LIKE ALL THE OTHER PHONE COMPANIES IN SA...A TELEPHONE NUMBER TO TALK TO PEOPLE AS YOUR MANAGERS ARE USELESS CANT SOLVE PROBLEMS AND TOLD ME TO GO TO VODAPHONE GREAT BUT I DONT LIKE THEM EITHER. GET A LIFE A RUN YOUR COMPANY FOR THE CUSTOMER NOT FOR PROFIT ONLY...
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MTN South Africa's replyOfficial
12 Apr 2015, 09:42Hello cordinabuckle,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply12 Apr 2015, 09:42
Official
Hello cordinabuckle,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,