Being charged for an early upgrade
<p>I have never in my life felt more **********. I have requested an early upgrade, after getting hold of someone in retention's, i get told that i will have to pay 1 months subscription as i have requested an early upgrade 3 days in advance... dont you think this is just a bit of a *******??????????? 3 days is all and you want me to pay!!!!!!!!!!!!!!</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********