1 reviews | Active since Aug 2016
Being charged for a contract that was cancelled
<p>After cancelling my contract on the 1st of June 2016 I returned to a MTN store just to double check and make 100% sure my contract was actually cancelled and no further debit orders will be going off,of which I was assured.!Now come August I still find MTN deducting money from my bank account !!!!!!!</p>
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that the number ********** 36 have been cancelled as per you requested and the amount of R659.00 that was deducted from your account was the last amount for the invoice dated the 20/07/2016 because we were debiting your account one month behind and we have attached the open item report for your perusal.
warm regards
mike
REQ: **********
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that the number ********** 36 have been cancelled as per you requested and the amount of R659.00 that was deducted from your account was the last amount for the invoice dated the 20/07/2016 because we were debiting your account one month behind and we have attached the open item report for your perusal.
warm regards
mike
REQ: **********