lM
lenny M

1 reviews | Active since Mar 2014

04 Aug 2015, 13:35

being billed for a terminated contract

mtn continues to bill me for a terninated contract.<br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Aug 2015, 13:45
Official
Hello lennyg123,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

The number *** was cancelled and there is no billing for it.
The is no cancellation request recorded for the remaining number on your contract.

We would like to assure you that we are actively working to improve our service levels.

Regards
Thabelo
REQ:***