NP
Naadir P
1 reviews | Active since Apr 2016
15 Apr 2016, 11:07
Being billed for a subscription I cannot unsubscib
********* MTN!<br> <br> I am being billed every day for a MTN Play content subscription that I have not subscribed to and am unable to unsubscribe from it.<br> Tried unsubscribing using *141*5# and the MTN play ussd service says I am not subscribed to anything yet I am being billed everyday under Content 'Subscription' from MTN SA - CMO MTN PLAY 2.<br> <br> Please sort this out.
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MTN South Africa's replyOfficial
18 Apr 2016, 09:40Hello whookid82,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your mobile number has been unsubscribed from MTNPLAY subscriptions as per request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your mobile number has been unsubscribed from MTNPLAY subscriptions as per request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
MTN South Africa's reply18 Apr 2016, 09:40
Official
Hello whookid82,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your mobile number has been unsubscribed from MTNPLAY subscriptions as per request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your mobile number has been unsubscribed from MTNPLAY subscriptions as per request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***