KB
Ken B
1 reviews | Active since Mar 2009
04 Mar 2019, 14:48
Begging MTN to talk to their customers
So here we go again. I just spoke to MTN because the are not using the data that expires first. A young lady says because I have a data shre number listed, this is what is using the data that expires later. So she sens me to USSD site and guess what I have no data share number listed. I wrote to you in November begging MTN to communicate with its clients. I get an e-mail via Hello Peter tsay the are looking into and will come back to me. I am still waiting. Once agaaim MTM respect your customers.
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Replies (1)MTN South Africa's replyOfficial
05 Mar 2019, 11:11Good day Ken,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Please note that we tried to contact you and reached voicemail, we will try to contact you again.
Kindly note that you do not have a data share number listed under your number.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Please note that we tried to contact you and reached voicemail, we will try to contact you again.
Kindly note that you do not have a data share number listed under your number.
Warm Regards,Zanele MazibukoComplaints Management Team
MTN South Africa's reply05 Mar 2019, 11:11
Official
Good day Ken,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Please note that we tried to contact you and reached voicemail, we will try to contact you again.
Kindly note that you do not have a data share number listed under your number.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Please note that we tried to contact you and reached voicemail, we will try to contact you again.
Kindly note that you do not have a data share number listed under your number.
Warm Regards,Zanele MazibukoComplaints Management Team
