BEEN WAITING SINCE THE 12 FEBRUARY HANDSET REPAIR

Good day MTN<br> <br> On the 12 February 2015 #*** I put through a claim for my faulty handset(s) , they were both taken away and to date I have not received them.<br> It has been 2 months and 3 weeks still have not gotten my phones.<br> <br> What does one have to do to get service from the INSURANCE DEPARTMENT!!!!! The phone disconnects whenever you phone them, how must we get hold of them if the lines are always not available. I am really irritated by all of this nonsense.yerrrr<br> <br> You people are really , really pathetic when it comes to customer service I wish my contract was coming to end so that I don't have to deal with this incompetence , what happened to MTN your service was never like this???<br>