Been **** to.

I have been an mtn contract loyal customer for over 10 years now. I never thought I would find myself having to write this review.

Lie number one. I was paying R299 for my sim only data contract. Then Mtn said they were increasing prices by an average of 5%. I then quicky did my calculations and found that I would now be paying R315. To my amazement, the bill came reflecting R355. I paid and queried it with customer care and was told that it was a mistake and that I would be refunded. This was May 2022. Now we have passed mid July still no refund. Every time I call customer care I am told the query would be escalated.

Lie number two. Datashare feature is the one that makes Mtn attractive to me. I renewed my contract after having been told that 50 GB would be sharable. A day later I found that only 20GB was sharable and 30GB was promotional that can't be shared I had to drop that contract again and paid required charges and moved to a new contract.

Lie Number three. In this new contract I was told that 50GB anytime data as well as 50GB night data would be sharable. A few days later my beneficiaries told me they were not getting a share of my night data. I called customer care and was told night data can't be shared.

I did write down the dates I interacted with mtn in case mtn wants to challenge my review.

I am not happy at all with what mtn has done to me. If other networks had free datashare as mtn I would have canceled my contract and paid those charges for early termination because they **** to me in order to lure me into signing up.

This is what I now think about mtn. Mtn would lie to you in order to get you to sign up. And when you discover the lie and want to cancel the contract they tell you to pay hefty charges in order to discourage you from canceling. This is just not right mtn.

Unhappy mtn contract customer.

Lungisi