YM
Yvonne M

1 reviews | Active since Nov 2015

10 Apr 2016, 17:08

Been *****ed by Mtn far too many times

Im sick and tired of Mtn. Someone needs to fine this company billions so that its bankrupt and forced to shut down. Last night I bought 500mb of weekly data guess what, today its all gone. Today I bought R65 airtime. My data usage was off. No calls were made and no sms was sent. I tried buying 1GB weekly data which is R65 but i get the insufficient funds message so I check my balance and guess what, over R30 gone. I tried calling their customer care but the *****s made sure you cant even get through to their agents. This are not the only incidents. Mtn is making their customers pay for their fine by force.

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Replies (1)
MTN South Africa
MTN South Africa's reply12 Apr 2016, 12:10
Official
Hello yvonnemosp,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

The request has been sent to the prepaid department to contact and assist you with feedback.

Kind Regards,

Alice van der Merwe

REQ:***