BE AWARE OF MTN KROONSTAD, PICK n PAY CENTRE !!!!

Please be AWARE of the BAD ATTITUDE and service you can expect from the MTN, Kroonstad Pick n Pay Centre Branch.<br> I signed a contract for a Nokia smartphone on a pay as you go contract. They recomended insurance at 24Hour Mobility. My phone fell and the screen got damaged, phone got repaired and came back with new faults. In 18 months I had use of my phone for about 9 months it went back numerous times for repairs.<br> I asked Mtn to sort the problem out. Monique van den Berg sent phone to MTN for repairs while 24Hr Mobility had a 3 months guarantee on their last repair. Now I had to pay to get my phone repaired at MTN. When I complained (and every time I wanted to know what is happening, I had to contact them, they never informed me) <br> The area manager (Natasja) contacted me and threatened me over the phone, Cantelle Jonker (manager) throwed the phone down in my ear, Willem van Heerden laughed in my face. These people got no manners or any client skills and Mtn should be ashamed of personel like that in their service. I thought that I would get backup from MTN, but was wrong. This was a nightmare at its worst and I will not recommend anybody to do business with MTN KROONSTAD, PICK n PA