tS
thobile S

1 reviews | Active since Oct 2015

20 Oct 2015, 23:16

bankrupt by mtn

after writing those two reports that i wrote here Mtn has been contacting me trying to resolve the matter ahead. different consultant were calling me wanting to assist me. sometime around last of last week a consultant called me telling me that we both at fault regarding the contract because they kept on sending me airtime and i used it and in order for the matter to be resolved i should pay half of the amount that am owing and i did that, that was our agreement. this week i kept on receiving messages telling me that my account is in areas i should pay the money or the lines will be suspended. so am surprised and when i called in a consultant told me that shes not aware of that she would investigate. i thought Mtn calls are recorded for quality purposes. a big company like Mtn is BANKRUPTING ME . this month i payed them a lot of money trying to settle what they say am owing them but they keep on adding up.<br> <br>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Oct 2015, 11:13
Official
Hello boniles,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

The account was migrated to prepaid on 8/10/2015.
You have an outstanding balance of R985.64.

Regards
Thabelo

Best regards,