tS
thobile S
1 reviews | Active since Oct 2015
26 Oct 2015, 15:40
bankrupt by mtn
the award for the biggest ******* company goes to mtn. i have non decreasing bills on my mtn account and when i pay off the required amount they add another one. mtn sent me an invoice which they say its for last year. now that i cancelled my contract with them they decided to tell me about something of which i do not even know just because they can. am tired of mtn they will be hearing from my lawyers very soon. am very much pleased because i kept each slip of any deposits that i payed them since i joined their service provider.
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MTN South Africa's replyOfficial
27 Oct 2015, 11:57Hello boniles,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, there was a short payment on your account since 2014-06-24 . A detailed stament from June 2014 till date has been sent to your email address.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, there was a short payment on your account since 2014-06-24 . A detailed stament from June 2014 till date has been sent to your email address.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply27 Oct 2015, 11:57
Official
Hello boniles,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, there was a short payment on your account since 2014-06-24 . A detailed stament from June 2014 till date has been sent to your email address.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, there was a short payment on your account since 2014-06-24 . A detailed stament from June 2014 till date has been sent to your email address.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***