cZ
carol Z
1 reviews | Active since May 2017
17 Feb 2018, 17:38
badlimali yami
I bought 24 hour data yesterday till this hour my data is not credited i 5 hours left now from that 24 hours call their call centre 1 consultant said i should switch my phone off for 5 munite the next said i must call after and hour . honestly i'm gonn call until when why is my acc not credited because i did buy phela ooowu
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
20 Feb 2018, 10:28Dear carol,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
We tried to contact you on the number you have provided on this post with no luck, we left voice messages.
Please give more details like, what time you loaded the data bundle, how much data this was and on what number. please send this to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
MTN South Africa's reply20 Feb 2018, 10:28
Official
Dear carol,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as a result of the breakdown in the service delivery in one of our touch points.
We tried to contact you on the number you have provided on this post with no luck, we left voice messages.
Please give more details like, what time you loaded the data bundle, how much data this was and on what number. please send this to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,