mV
morne V

1 reviews | Active since Jun 2020

19 Jun 2020, 11:32

BADDEST MTN SERVICE

mtn suspended my account from the 1st of june 2020 due to no payment received after all payment are up to date with proof of payments.We tried calling mtn with no success even send some emails to them with no replies .We went to mtn springs mall we did speak to sales person on the 5th of june 2020 my wife went to them were they have emailed all the documents and proof of payments he send all to mtn to get sorted out ,i went my self for the 2nd time to mtn springs gate mall on the 12th june 2020 i did speak again to the same sales person my wife spoke to the 1st time he check on his system and said the querrie is still on the computer that he locked and he even showed me that mtn have not even opened the mail from a week ago he did all the stuff from the 1ste time my wife went over again and mailed stuff again he informed me that they are busy with the complain and i will have an answer on the 17 june 2020 i old him that they must phone me and that i will not come and spend the hours in mtn shop again till now my phones is still of no repl yno message from mtn ,even gotan account of r520000 plus for breaking contract,mtn even deducted double payments from account but they refunded t again but apperntly it happened with lot of mtn customers sales person confirmed the mtn account number we paid was correct he also check and cant find the payment we made no where please help to get this sorted out as im tired of asking and waiting hours to be helped ive been by mtn from 1993 ad this is the baddest service from mtn i need my account sorted out with additional fees what so ever and also that on written im almost 30 days without my phones and mtn must look so they can join the party thanks morne

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