BADDESST SERVICE EVER

<p>SEND A CLAIM FORM ON THE 24 MAY AS MY PHONE FELL IN WATER , TILL TODAY NO RESPOND </p> <p>WHAT THE POINT OF PAYING INSURANCE IF NO SERVICE IS RENDERED ,</p> <p>AFTRE I GET AN EMAIL THAT MY QUERY WILL BE ATTENDED AFTER 5 WORKING DATS WHAT THE HELL, I DNT HAVE A PHONE I ASKED ABOUT LOAN PHONE NO RESPOND, BUT MONTH END WILL BE DEBITED FOR THE INSURANCE</p> <p> I WENT TO CRESTA WHERE I BOUGHT THE PHONE , THEY SAID I MUST TAKE IT TO 14 TH AVENIUE MTN IMAGINE , WHEN I GET THERE THEY SAID I MUST TAKE IT TO SAMSUNG , I TOOK MY PHONE THERE AND THEY TOOK THEY WILL SEND MTN QOUTE </p> <p> </p> <p>AM NOT SURE HOW IT WORKS, BUT I WANT MY PHONE FIXED OR GET A LOAN PHONE SINCE AM WAITING </p> <p> </p> <p>THIS IS NONSENSE SERVICE N BE AWARE THAT SUMSANG WILL SELL MY PHONE IF THE QOUTE IS NOT PAID AFTER 3 MNTHS</p> <p> </p> <p>Dear valued MTN Customer</p> <p>Thank you for your email.</p> <p>This email serves to confirm that your query has been received and will be attended to as soon as possible</p> <p>Due to a temporary issue that we are addressing, our current turnaround time is unfortunately up to 5 days, our sincere apologies for the inconvenience</p> <p>Your reference number is (***8) and is also displayed in the subject line of this email. Please do not remove the reference number from the subject line of the mail as it enables us to track your query<br />Please do not send the same query more than once and kindly use this email with the above reference number to follow-up on your query</p> <p>“Kind Regards</p> <p> </p>