BAD WARRANTY OFFICE
<p>I booked my LG G4 in on the 10th of September 2016. Today is the 20th and I had no response from the warranty department. I phoned this morning i got news that they are looking for spairs.. They will only be doing stock take on Monday the 26th of September! Do you undestand that this is a device used for work and that I need to get it back ASAP. I am really ****ed off. This is the 3rd contract I have with you.. First time i ever booked in a phone! Maybe its time for a change?</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
No solution as yet?? Still waiting on what and how you guys going to better the service and help me out??? The above mail just acknowledge the bad service!
No solution as yet?? Still waiting on what and how you guys going to better the service and help me out??? The above mail just acknowledge the bad service!