SN
Sean N
1 reviews | Active since Sept 2016
17 Jan 2017, 18:20
Bad User Interface
<p>I honestly feel that the mtn website is extremly frustrating to use.</p> <p> </p> <p>I reset my password and when submitting the new password, the form is cleared and requires me to restart the entire process. This is a tiresome process and extremly annoying.</p>
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Replies (1)
MTN South Africa's replyOfficial
31 Jan 2017, 16:18Good day Sean
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We have put in this for security measures and we are looking at ways to improve our service levels.
Thank you for bringing this to our attention. We appreciate that you have made us aware of the issues that you were faced with regarding the Website
Regards
Angela
REQ:***
Best regards,
MTN South Africa's reply31 Jan 2017, 16:18
Official
Good day Sean
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We have put in this for security measures and we are looking at ways to improve our service levels.
Thank you for bringing this to our attention. We appreciate that you have made us aware of the issues that you were faced with regarding the Website
Regards
Angela
REQ:***
Best regards,