BAD USELESS SERVICE FROM MTN

I got a very bad experience with MTN, their service is just pathetic

1. My lines were cut for in and out coming calls in April for late payment, because of the lockdown no stores was open and no response from the 135 customer line. . I did eventually got the details for EFT and make payment and it was activated again.

2. On the 6 May my lines were cut again, I normally pay on the 7th of each month.

3. Did make payment on 6 May at the MTN store, but no activation.

4 . The lady told me my lines was handed over to Legal and she can't help me, I need to phone 135 to activate it.

5. On 7 May went back to MTN store, because when you phone 135 you holding for 45min to 2 hours and no answer. The lady phone from MTN store and eventually on 135 answer and said we need to phone the legal department they can't assist. I did leave the store after 1hour with no luck to activate my lines.

6. My one number was activated during the day of 7 May.

7. My other 2 lines is still block for incoming and outgoing calls. Nobody can get hold of me and it is a business number.

The questions for MTN is, 1. Why is my account handed ober to legal, when it is paid in full. 2. When will my lines be reinstated because no one from customer care via Emails, Social Media van give me an answer.

MTN CUSTOMER SERVICE IS USELESS