1 reviews | Active since Jul 2016
BAD TREATMENT
<p>THIS IS THE FOURTH TIME MTN GIVING ME A SAME REPONSES ON THE SAME MATTER STILL DOING NOTHING ON IT, IF YOU LOOK AT MY REVIEWS, IT HAS BEEN THE SAME RESPONSES, IVE TRIED NUMERIOUS TIMES TO CONTACT THEIR LEGAL DEPARTMENT ONLY TO BE TOLD THEY DONT TAKE CALLS. IVE SENT MANY EMAILS BEGGING THEM TO UPDATE MY PAYMENT PROFILE AT ITC NOTHING HAS BEEN DONE TILL TODAY, EVEN TRANSUNION TRIED TO GET HOLD OF THEM NO ONE IS WILLING TO HELP ME. IT HAS BEEN STRESSING ENOUGH. I CANT EVEN AQUIRE A CREDIT DUE TO THIS PROBLEM WITH MTN. I HAD SO MUCH FAITH ON MTN BUT NOW I LOST HOPE. IVE SPENT A LOT OF MONEY CALLING THEM WITH NO SUCCESS.</p> <p> </p> <p>PLEASE MTN UPDATE MY PAYMENT PROFILE WITH ITC MY NAME IS REALLY BAD. </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
