IK
I K

1 reviews | Active since Nov 2024

17 Apr 2025, 15:07

BAD SUPPORT

This is my second request vie hello Peter. However it does not seem ANY of MTN avenues are worth even trying to highlight an issue going on for over 9 months. Absolutely unacceptable. Can the Managing Director of MTN please reply with his email or contact me. I have had issues with my contract number for over 9 months and NO-ONE gives a .... to help. Can't receive calls, absolute no data link. I have done shop visits, emailed VAS SUPPORT, changed sim. Absolute NO NO LUCK OR SUPPORT. Seriously!!!! You will cut my line and block me if I don't pay on time, but when we can't use what we pay for you just shrug your shoulders? Is this the new customer service standard of SA. It seem like it because its what you get from everywhere, even hospitals. So please Mr MD. You are in breach of contract because I do not get the service I pay for. And your people shrugged their shoulders at my complaints. Get hold of me. Contact Cradlestone MTN Store. They have my number, and surely knows me.

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