AJ
Andre J
1 reviews | Active since Jul 2012
17 Apr 2015, 19:19
Bad Signal Problem
Went to MTN Head Office to complain about a Signal problem in the Glen Donald area, with petition letters from all the residence that has contracts with the Network. Christo Ward said that he will look into the problem asap and will phone to let us know what route MTN will take to assist us (e.g. putting in a signal booster or another tower in our area).<br> Have not had any response from MTN up to now.I have send an email requesting the out come of the complaint. Up to date with no avail.
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MTN South Africa's replyOfficial
02 May 2015, 15:01Hello J-andre,
Thank you for post.
Please accept our apologies for the break down in service and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Coverage Coordinator for resolution and you will be contacted for feedback.
Regards,
Nomonde.
REQ:***
Thank you for post.
Please accept our apologies for the break down in service and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Coverage Coordinator for resolution and you will be contacted for feedback.
Regards,
Nomonde.
REQ:***
Best regards,
MTN South Africa's reply02 May 2015, 15:01
Official
Hello J-andre,
Thank you for post.
Please accept our apologies for the break down in service and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Coverage Coordinator for resolution and you will be contacted for feedback.
Regards,
Nomonde.
REQ:***
Thank you for post.
Please accept our apologies for the break down in service and for any inconvenience this may have caused.
Kindly be advised that this has been escalated to the Coverage Coordinator for resolution and you will be contacted for feedback.
Regards,
Nomonde.
REQ:***
Best regards,