Bad servuce
<p>My daughter is trying to do a simswap on a sim card since the 19th of June 2017 and god forgive me I do not know why this MTN in South Africa has such bad attitudes and service. How is it possi le that Vodacom does a simswap and goes through in 2 hours and mtn can not get it right in 48 hours???? How is this possible???</p>
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MTN South Africa's replyOfficial
21 Jun 2017, 21:25Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly reply with the number in question in order for to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Best regards,
MTN South Africa's reply21 Jun 2017, 21:25
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly reply with the number in question in order for to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Best regards,
's updateReviewer Update
23 Jun 2017, 17:22(078) **********
's update23 Jun 2017, 17:22
Reviewer Update
(078) **********