dB
desiree B
1 reviews | Active since Aug 2015
15 Nov 2019, 14:58
Bad servise
I had contract with MTN. I got letter saying my contract has been cancelled becuase i wasnt conducting my account well. I paid those cancellation fee and thought my contract has been cancelled. A month later i got statement from MTN saying I owe them. My contract was reinstated without my consent and if i dont pay the account im going to be blacklisted. This is bad service MTN.
Helpful (0)
Replies (3)0
Replies (3)dB
desiree B's updateReviewer Update
18 Feb 2020, 12:19hi there
I made a payment of 194.00. i found out my account wasnt cleared. Wandile Ntombela mtn agent asked me to email him proof of payment, he confirmed he received it then he started to ignore my emails when i asked him if my account has been cleared. i used my cellphone *** as a reference on deposit slip because one f agent i spoke to asked me to use cellno. one day i called mtn they couldnt pick up my account with my id no nd cell number..was referred to mtn shop. same problem at mtn bt at end they confirmed they didnt receive 194.00. i m now worried. what if im being blacklisted nd it wasnt my fault. why are mtn agents not helpful n the phone[ wandile ntombela] pls help me wiht clearing my account. i no longer use mtn number. my contact details *** and i dont think i ll ever be mtn customer again n future
I made a payment of 194.00. i found out my account wasnt cleared. Wandile Ntombela mtn agent asked me to email him proof of payment, he confirmed he received it then he started to ignore my emails when i asked him if my account has been cleared. i used my cellphone *** as a reference on deposit slip because one f agent i spoke to asked me to use cellno. one day i called mtn they couldnt pick up my account with my id no nd cell number..was referred to mtn shop. same problem at mtn bt at end they confirmed they didnt receive 194.00. i m now worried. what if im being blacklisted nd it wasnt my fault. why are mtn agents not helpful n the phone[ wandile ntombela] pls help me wiht clearing my account. i no longer use mtn number. my contact details *** and i dont think i ll ever be mtn customer again n future
dB
desiree B's update18 Feb 2020, 12:19
Reviewer Update
hi there
I made a payment of 194.00. i found out my account wasnt cleared. Wandile Ntombela mtn agent asked me to email him proof of payment, he confirmed he received it then he started to ignore my emails when i asked him if my account has been cleared. i used my cellphone *** as a reference on deposit slip because one f agent i spoke to asked me to use cellno. one day i called mtn they couldnt pick up my account with my id no nd cell number..was referred to mtn shop. same problem at mtn bt at end they confirmed they didnt receive 194.00. i m now worried. what if im being blacklisted nd it wasnt my fault. why are mtn agents not helpful n the phone[ wandile ntombela] pls help me wiht clearing my account. i no longer use mtn number. my contact details *** and i dont think i ll ever be mtn customer again n future
I made a payment of 194.00. i found out my account wasnt cleared. Wandile Ntombela mtn agent asked me to email him proof of payment, he confirmed he received it then he started to ignore my emails when i asked him if my account has been cleared. i used my cellphone *** as a reference on deposit slip because one f agent i spoke to asked me to use cellno. one day i called mtn they couldnt pick up my account with my id no nd cell number..was referred to mtn shop. same problem at mtn bt at end they confirmed they didnt receive 194.00. i m now worried. what if im being blacklisted nd it wasnt my fault. why are mtn agents not helpful n the phone[ wandile ntombela] pls help me wiht clearing my account. i no longer use mtn number. my contact details *** and i dont think i ll ever be mtn customer again n future
dB
desiree B's updateReviewer Update
18 Feb 2020, 12:22hi there
I made a payment of 194.00. i found out my account wasnt cleared. Wandile Ntombela mtn agent asked me to email him proof of payment, he confirmed he received it then he started to ignore my emails when i asked him if my account has been cleared. i used my cellphone ********** as a reference on deposit slip because one f agent i spoke to asked me to use cellno. one day i called mtn they couldnt pick up my account with my id no nd cell number..was referred to mtn shop. same problem at mtn bt at end they confirmed they didnt receive 194.00. i m now worried. what if im being blacklisted nd it wasnt my fault. why are mtn agents not helpful n the phone[ wandile ntombela] pls help me wiht clearing my account. i no longer use mtn number. my contact details ********** and i dont think i ll ever be mtn customer again n future
I made a payment of 194.00. i found out my account wasnt cleared. Wandile Ntombela mtn agent asked me to email him proof of payment, he confirmed he received it then he started to ignore my emails when i asked him if my account has been cleared. i used my cellphone ********** as a reference on deposit slip because one f agent i spoke to asked me to use cellno. one day i called mtn they couldnt pick up my account with my id no nd cell number..was referred to mtn shop. same problem at mtn bt at end they confirmed they didnt receive 194.00. i m now worried. what if im being blacklisted nd it wasnt my fault. why are mtn agents not helpful n the phone[ wandile ntombela] pls help me wiht clearing my account. i no longer use mtn number. my contact details ********** and i dont think i ll ever be mtn customer again n future
dB
desiree B's update18 Feb 2020, 12:22
Reviewer Update
hi there
I made a payment of 194.00. i found out my account wasnt cleared. Wandile Ntombela mtn agent asked me to email him proof of payment, he confirmed he received it then he started to ignore my emails when i asked him if my account has been cleared. i used my cellphone ********** as a reference on deposit slip because one f agent i spoke to asked me to use cellno. one day i called mtn they couldnt pick up my account with my id no nd cell number..was referred to mtn shop. same problem at mtn bt at end they confirmed they didnt receive 194.00. i m now worried. what if im being blacklisted nd it wasnt my fault. why are mtn agents not helpful n the phone[ wandile ntombela] pls help me wiht clearing my account. i no longer use mtn number. my contact details ********** and i dont think i ll ever be mtn customer again n future
I made a payment of 194.00. i found out my account wasnt cleared. Wandile Ntombela mtn agent asked me to email him proof of payment, he confirmed he received it then he started to ignore my emails when i asked him if my account has been cleared. i used my cellphone ********** as a reference on deposit slip because one f agent i spoke to asked me to use cellno. one day i called mtn they couldnt pick up my account with my id no nd cell number..was referred to mtn shop. same problem at mtn bt at end they confirmed they didnt receive 194.00. i m now worried. what if im being blacklisted nd it wasnt my fault. why are mtn agents not helpful n the phone[ wandile ntombela] pls help me wiht clearing my account. i no longer use mtn number. my contact details ********** and i dont think i ll ever be mtn customer again n future
dB
desiree B's updateReviewer Update
18 Feb 2020, 12:27hi there
I made a payment of 194.00. i found out my account wasnt cleared. Wandile Ntombela mtn agent asked me to email him proof of payment, he confirmed he received it then he started to ignore my emails when i asked him if my account has been cleared. i used my cellphone ********** as a reference on deposit slip because one f agent i spoke to asked me to use cellno. one day i called mtn they couldnt pick up my account with my id no nd cell number..was referred to mtn shop. same problem at mtn bt at end they confirmed they didnt receive 194.00. i m now worried. what if im being blacklisted nd it wasnt my fault. why are mtn agents not helpful n the phone[ wandile ntombela] pls help me wiht clearing my account. i no longer use mtn number. my contact details ********** and i dont think i ll ever be mtn customer again n future
I made a payment of 194.00. i found out my account wasnt cleared. Wandile Ntombela mtn agent asked me to email him proof of payment, he confirmed he received it then he started to ignore my emails when i asked him if my account has been cleared. i used my cellphone ********** as a reference on deposit slip because one f agent i spoke to asked me to use cellno. one day i called mtn they couldnt pick up my account with my id no nd cell number..was referred to mtn shop. same problem at mtn bt at end they confirmed they didnt receive 194.00. i m now worried. what if im being blacklisted nd it wasnt my fault. why are mtn agents not helpful n the phone[ wandile ntombela] pls help me wiht clearing my account. i no longer use mtn number. my contact details ********** and i dont think i ll ever be mtn customer again n future
dB
desiree B's update18 Feb 2020, 12:27
Reviewer Update
hi there
I made a payment of 194.00. i found out my account wasnt cleared. Wandile Ntombela mtn agent asked me to email him proof of payment, he confirmed he received it then he started to ignore my emails when i asked him if my account has been cleared. i used my cellphone ********** as a reference on deposit slip because one f agent i spoke to asked me to use cellno. one day i called mtn they couldnt pick up my account with my id no nd cell number..was referred to mtn shop. same problem at mtn bt at end they confirmed they didnt receive 194.00. i m now worried. what if im being blacklisted nd it wasnt my fault. why are mtn agents not helpful n the phone[ wandile ntombela] pls help me wiht clearing my account. i no longer use mtn number. my contact details ********** and i dont think i ll ever be mtn customer again n future
I made a payment of 194.00. i found out my account wasnt cleared. Wandile Ntombela mtn agent asked me to email him proof of payment, he confirmed he received it then he started to ignore my emails when i asked him if my account has been cleared. i used my cellphone ********** as a reference on deposit slip because one f agent i spoke to asked me to use cellno. one day i called mtn they couldnt pick up my account with my id no nd cell number..was referred to mtn shop. same problem at mtn bt at end they confirmed they didnt receive 194.00. i m now worried. what if im being blacklisted nd it wasnt my fault. why are mtn agents not helpful n the phone[ wandile ntombela] pls help me wiht clearing my account. i no longer use mtn number. my contact details ********** and i dont think i ll ever be mtn customer again n future