KVdm
Kobie Van der merwe
1 reviews | Active since Mar 2019
04 Mar 2019, 08:56
Bad services on upgrading
I phoned mtn to do an early upgrade. Having problems with my current device. Having problems charging. Telling me there is moisture in the charger. Freezing when restarting the phone. No I have only one device with them no back up. Now I am a letting agent. So with no phone means no work.. there was no why of trying to help me. So now I will cancel my contract with them and will tell everybody the bad service that I have received.
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MTN South Africa's replyOfficial
05 Mar 2019, 12:57Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,
MTN South Africa's reply05 Mar 2019, 12:57
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
Best regards,